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feat(api): add libredesk webhook adapter (#3488)
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@@ -22857,6 +22857,82 @@
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}
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}
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},
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"/webhooks/{webhook_id}/{token}/libredesk": {
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"post": {
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"operationId": "execute_libredesk_webhook",
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"summary": "Execute Libredesk webhook",
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"tags": ["Webhooks"],
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"responses": {
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"204": {"description": "No Content"},
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"400": {
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"description": "Bad Request - The request was malformed or contained invalid data",
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"content": {"application/json": {"schema": {"$ref": "#/components/schemas/Error"}}}
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},
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"429": {
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"description": "Too Many Requests - You are being rate limited",
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"content": {"application/json": {"schema": {"$ref": "#/components/schemas/ThrottledError"}}},
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"headers": {
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"Retry-After": {
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"description": "Number of seconds to wait before retrying (only on 429)",
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"schema": {"type": "integer"}
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},
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"X-RateLimit-Limit": {
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"description": "The number of requests that can be made in the current window",
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"schema": {"type": "integer"}
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},
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"X-RateLimit-Remaining": {
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"description": "The number of remaining requests that can be made",
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"schema": {"type": "integer"}
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},
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"X-RateLimit-Reset": {
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"description": "Unix timestamp when the rate limit resets",
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"schema": {"type": "integer"}
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}
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}
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},
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"500": {
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"description": "Internal Server Error - An unexpected error occurred",
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"content": {"application/json": {"schema": {"$ref": "#/components/schemas/Error"}}}
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}
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},
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"description": "Receives and processes Libredesk help desk webhook events, formatting them as messages in the configured channel.",
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"parameters": [
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{
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"name": "webhook_id",
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"in": "path",
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"required": true,
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"schema": {"description": "The ID of the webhook", "$ref": "#/components/schemas/SnowflakeType"},
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"description": "The ID of the webhook"
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},
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{
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"name": "token",
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"in": "path",
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"required": true,
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"schema": {"description": "The webhook token", "type": "string"},
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"description": "The webhook token"
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},
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{
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"name": "thread_id",
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"in": "query",
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"required": false,
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"schema": {
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"anyOf": [
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{
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"type": "string",
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"description": "ID of a thread in the webhook channel to target instead of the channel itself",
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"x-fluxer-experiment": "channel_threads"
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},
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{"type": "null"}
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]
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}
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}
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],
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"requestBody": {
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"required": true,
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"content": {"application/json": {"schema": {"$ref": "#/components/schemas/LibredeskWebhook"}}}
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}
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}
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},
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"/webhooks/{webhook_id}/{token}/messages/{message_id}": {
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"get": {
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"operationId": "get_webhook_message",
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@@ -23675,6 +23751,93 @@
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],
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"additionalProperties": false
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},
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"LibredeskWebhook": {
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"type": "object",
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"properties": {
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"event": {"type": "string"},
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"payload": {
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"type": "object",
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"properties": {
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"uuid": {"type": ["string", "null"]},
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"reference_number": {"type": ["string", "null"]},
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"subject": {"type": ["string", "null"]},
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"inbox_name": {"type": ["string", "null"]},
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"contact": {
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"anyOf": [
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{
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"type": "object",
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"properties": {
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"first_name": {"type": ["string", "null"]},
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"last_name": {"type": ["string", "null"]}
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}
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},
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{"type": "null"}
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]
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},
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"conversation_uuid": {"type": ["string", "null"]},
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"conversation": {
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"anyOf": [
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{
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"type": "object",
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"properties": {
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"uuid": {"type": ["string", "null"]},
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"reference_number": {"type": ["string", "null"]},
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"subject": {"type": ["string", "null"]},
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"inbox_name": {"type": ["string", "null"]},
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"status_category": {"type": ["string", "null"]}
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}
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},
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{"type": "null"}
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]
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},
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"previous_status": {"type": ["string", "null"]},
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"new_status": {"type": ["string", "null"]},
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"snooze_until": {"type": ["string", "null"]},
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"previous_tags": {"anyOf": [{"type": "array", "items": {"type": "string"}}, {"type": "null"}]},
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"new_tags": {"anyOf": [{"type": "array", "items": {"type": "string"}}, {"type": "null"}]},
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"assigned_to": {"anyOf": [{"$ref": "#/components/schemas/NonNegativeSafeIntegerType"}, {"type": "null"}]},
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"type": {"type": ["string", "null"]},
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"status": {"type": ["string", "null"]},
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"text_content": {"type": ["string", "null"]},
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"private": {"type": ["boolean", "null"]},
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"sender_type": {"type": ["string", "null"]},
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"meta": {
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"anyOf": [
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{
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"type": "object",
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"properties": {
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"is_automated": {"type": ["boolean", "null"]},
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"is_csat": {"type": ["boolean", "null"]},
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"continuity_email": {"type": ["boolean", "null"]}
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}
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},
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{"type": "null"}
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]
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},
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"attachments": {
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"anyOf": [
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{"type": "array", "items": {"type": "object", "properties": {"name": {"type": ["string", "null"]}}}},
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{"type": "null"}
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]
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},
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"author": {
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"anyOf": [
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{
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"type": "object",
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"properties": {
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"first_name": {"type": ["string", "null"]},
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"last_name": {"type": ["string", "null"]}
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}
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},
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{"type": "null"}
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]
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},
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"name": {"type": ["string", "null"]}
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}
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}
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},
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"required": ["event", "payload"]
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},
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"InstatusWebhook": {
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"type": "object",
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"properties": {
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